eu777's Privacy Policy
The security of your personal information is our top priority — learn how eu777 stores and protects your data.
eu777 ("we", "our", "platform") operates a safe and reliable online casino and betting service for players in Bangladesh. This privacy policy ("policy") explains what information eu777 collects from you when you use our website (eu777.mom), how that information is used, where it is stored, and what your rights are.
By using our services, you agree to the terms of this policy. If you disagree with any part of this policy, please refrain from using our platform and contact our support team.
1 What information do we collect?
eu777 collects certain types of information in order to provide the best possible service to its users. The categories of information collected are as follows:
Personal Identification Information
During account registration and verification, we collect:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID or passport number (where applicable)
- Current address
Financial Information
To process deposits and withdrawals, we collect:
- bKash, Nagad, Rocket, or Upay account numbers (used for payment verification)
- Bank account details (for bank transfers)
- Transaction history and amounts
Important: eu777 never stores your full bank account password or full card number. Payment information is protected through SSL encryption.
Usage & Activity Information
Information collected automatically while using the platform:
- IP address and device type
- Browser information and operating system
- Site access times and page visit history
- Gaming session data and betting history
- Information obtained from cookies and similar tracking technologies
2 Purpose of data use
eu777 uses your information only for the following legitimate purposes:
Service Delivery & Account Management
- Creating, verifying, and maintaining your account
- Processing deposits and withdrawals
- Providing bonus and promotional benefits
- Ensuring age verification (complying with the 21+ rule)
Security & Fraud Prevention
- Detecting unauthorized access and fraudulent activity
- Maintaining account security
- Conducting necessary verification to prevent money laundering
Customer Service & Communication
- Responding to support requests
- Sending important account updates
- Sending promotional information with your consent
Service Improvement
- Analyzing and improving the user experience
- Planning new games and features
- Resolving technical issues on the platform
3 Data protection methods
eu777 applies industry-standard technical and organizational measures to protect your personal information. Key elements of our security framework:
Encryption Technology
All data transmitted between you and our servers is protected by 256-bit SSL (Secure Socket Layer) encryption. You can confirm this by looking for the padlock icon in your browser's address bar.
Access Controls
Access to your information is restricted to authorized staff only, who can view only the data necessary for their role. All staff are bound by strict confidentiality agreements.
Regular Security Reviews
Our technology team conducts regular security audits and resolves any vulnerabilities quickly. Data storage systems are kept up to date at all times.
Password Protection
Your password is never stored in plain text — it is processed using a strong hashing algorithm. No eu777 employee will ever ask for your password.
4 Sharing information with third parties
eu777 never sells or rents your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Payment Processing Partners
Necessary financial information is shared with the relevant payment service providers to process bKash, Nagad, Rocket, Upay, or bank transfers. These partners are governed by their own privacy policies.
Technology Service Providers
Only the minimum information necessary for service operation is shared with our software service, server hosting, and game technology providers, and they are bound by strict confidentiality agreements.
Legal Obligations
Information may be disclosed in response to applicable laws in Bangladesh, court orders, or legitimate requests from regulatory authorities. In such cases, we provide only the information legally required.
Fraud Prevention
Information may be shared with relevant authorities in cases of fraudulent or criminal activity.
5 Cookies & tracking technology
eu777 uses cookies to improve your browsing experience and to analyze platform activity. Cookies are small text files stored on your device.
Essential Cookies
These cookies are necessary for the basic functioning of the platform. They are used to maintain your login session, for security verification, and to complete payment processes. Disabling these cookies may prevent the site from working properly.
Performance & Analytics Cookies
These cookies help us understand which pages are visited most and how users navigate the site. This information is fully anonymous and is used to improve the service.
Cookie Controls
You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not work properly.
6 Data retention period
eu777 retains your personal information only for as long as necessary. Data retention periods are determined as follows:
- Active account data: Retained for the full duration that the account remains active.
- Closed account data: May be retained for a specified period after account closure in accordance with legal and regulatory requirements.
- Financial transaction data: May be retained for an extended period in accordance with financial regulations.
- Logs & technical data: Retained for a limited period for security purposes.
Once the purpose of retention has been fulfilled, or upon your request (where legally permissible), data is securely deleted.
7 Your rights
As a user of eu777, you have the following rights regarding your personal information:
Right of Access
You can request to know what information is stored in your account. We will provide the information within a reasonable timeframe.
Right to Rectification
If any of your information is incorrect, you can request a correction. Some information can be updated directly in your account settings; otherwise, contact the support team for assistance.
Right to Erasure
In certain circumstances, you can request that your information be deleted. However, this right may be limited in cases involving legal obligations or records of financial transactions.
Right to Object to Processing
You can object to your information being used for marketing communications. This request can be made through the support team.
To exercise any of the rights listed above, contact our data protection team at [email protected].
8 Protection of minors
eu777 strictly does not provide services to anyone under the age of 21. To register on our platform, users must be 21 years of age or older.
If we determine that information has been collected from a minor, that account will be closed immediately and the relevant information will be deleted. eu777 may request additional documents for age verification if needed.
If you suspect a minor is using our platform, guardians are requested to inform our support team.
9 International data transfers
eu777 may use international server infrastructure, which means your information may be processed or stored on servers outside Bangladesh. In such cases:
- Data transfers are always completed through secure, encrypted channels.
- Third-party service providers are contractually obligated to comply with strict data protection standards.
- The same standards of this privacy policy apply even when data is stored abroad.
10 Policy changes & updates
eu777 reserves the right to update this privacy policy periodically to keep pace with changes to its services, technology, or legal requirements.
For significant changes, we will send a notification to your registered email address or upon login to the platform. The updated policy will take effect from the date it is published. Continued use of the platform after changes have been made will be taken as your agreement to the updated policy.
If you have any questions about changes to the policy, please contact the support team.
11 Contact us
Privacy Inquiries
If you have any questions or concerns about this privacy policy, please contact our support team. We provide assistance in both Bengali and English.
24/7 Live Chat Support | [email protected]
Use our support channels to exercise your data protection rights, request corrections to your information, or submit any complaints regarding this policy.
eu777 commits to considering all privacy-related requests within a reasonable timeframe and taking appropriate action in accordance with applicable law. We believe that transparency and trustworthiness are the foundation of a successful and lasting relationship.